What is counselling?

Counselling is also known as talking therapy, it allows people to talk about their problems with a trained counsellor. A counsellor does not tell you what to do or feel, instead they encourage you to talk about your problems. They allow you space and time to explore your thoughts and feelings. The counsellor will work with you to create coping strategies and an action plan.

Counselling can be in a variety of formats and is tailored to each individual client. Here at Cygnus Support, we offer 1 to 1 counselling for a variety of issues you may be experiencing.


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Face to Face Counselling

The counsellor sees the client in a confidential setting, such as our base in Ashington or, in some instances, at outreach venues across Northumberland.

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Telephone or Video Call Counselling

The counsellor arranges a telephone counselling appointment, at a convenient time, and the counselling session takes place over the phone.  Which means the client can access the service from their home or work.

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Support Groups and Workshops

People with similar problems and experiences come together in a private and confidential setting with a trained counsellor. Everyone in the group talks and listens to each other and works through their problems as a collective. We currently run two Bereavement Support groups each month and the Be You Programme offers a variety of workshops.


Counselling can help with:

  • Abortion
  • Abuse
    • Domestic Violence
    • Emotional Abuse
    • Physical Abuse
    • Sexual Abuse
  • Anger Management
  • Anxiety
    • Generalised anxiety disorder
    • Panic Disorder
    • Phobias
  • Attachment Issues
  • Bereavement
  • Body Image
  • Bullying
  • Chronic Fatigue Syndrome


  • Depression
    • Feeling sad
    • Postnatal depression
    • Seasonal affective disorder (SAD)
  • Gender Dysphoria
  • Loneliness
  • Low self-confidence
  • Low self-esteem
  • Miscarriage
  • Obsessive Compulsive Disorder
    • Hoarding
  • Paranoia
  • Passive Aggressive Behaviour


  • Post-Traumatic Stress
  • Pregnancy and Birth
  • Psychosexual problems
  • Relationship issues
    • Affairs and betrayals
    • Family issues
    • Separation and divorce
  • Self-Harm
  • Sex Problems
  • Sexuality
  • Spirituality
  • Stress
  • Suicidal Thoughts
  • Trauma
  • Work-related stress



Different types of therapies we use

There are a range of different approaches and therapies that can be used in counselling. The types of therapy used will depend on the problems facing the client.

  • Cognitive Behavioural Therapy (CBT) is a talking therapy that can help you manage your problems by changing the way you think and behave.
  • Psychoanalytical and Psychodynamic therapies are based on an individual’s unconscious thoughts. These therapies help clients understand and resolve their problems by increasing awareness of their inner world and its influence over relationships both past and present.
  • We use a range of other therapies to explore client’s issues such as integrative counselling, person centred counselling or creative therapy to name a few.