Important Notices

27 July 2023
Important notices below, please read.
We are currently in the process of having new phone systems installed and as such we may be unable to receive calls over the next few days. You should still be able to leave a message if it is urgent and a member of our team will get back to you as soon as possible. You can continue to submit any messages/queries you may have using the "Send Us A Message" form or you can email
Please also note that our counselling email ( is now defunct and no longer monitored.
We are no longer accepting paper/hard copy forms as there are several older, out of date forms that some organisations may still have. We have also been updating all of our forms, policies and procedures to reflect several changes that Cygnus has gone through over the last few years. If you now wish to refer into Cygnus Support, you can do so via our website here.