Cygnus Support’s values inform everything we do, from our ongoing relationships with clients and partners to our daily interactions with our team, trustees and volunteers. Our values guide all of our actions and we seek to live these everyday.
Integrity
Exhibit honesty and integrity at all times. We believe that trust is a fundamental value in our work which is why we regard integrity as a critical core value. It’s about being open, honest and respectful with our clients, with our volunteers and employees and with all our stakeholders.
Respect
Maintain respectful relations with clients, partners, suppliers, employees, volunteers and communities. We insist on a culture of respect and recognise that words and actions matter. The absence of action and words also matter.
Diversity & Inclusion
We strive for excellence in all that we do and recognise that our differences make us stronger. We respect and seek out inclusion of difference, realising we can learn from each other. We share in the responsibility to create a positive culture and to safeguard inclusion, dignity and respect for all.
Professional & Confidential
Being professional means being an expert and behaving in an ethical way. At Cygnus Support we put the needs of the client at the forefront of everything we do. We also believe in the professional development of our employees and volunteers.
We know our clients regard confidentiality as one of the most important factors of their care, so we ensure our policies and procedures reflect this. We are dedicated to maintaining the highest level of client confidentiality and the highest standards of trustworthiness and reliability.
