Welcome to Cygnus Support

We Are Here to Help With All of Your Mental Health and Wellbeing Needs


We are a friendly and committed group who are all passionate about empowering people to thrive and enjoy good mental health and wellbeing.


We are a local general counselling charity primarily based in Ashington, Northumberland who provide a range of services to those seeking to improve their mental health and wellbeing. 


We are open Monday - Friday from 9am - 4:30pm, with our last counselling appointment starting at 3:30pm.


Please Note - We are not a Crisis Team nor are we open 24/7. Should you require immediate urgent help and/or we are closed, please click below for more options:


I Need Urgent Help



Coronavirus (Covid-19) Information - Staying Healthy and Safe


As an organisation dedicated to providing mental health and wellbeing services to people across Northumberland, we appreciate that these are difficult times at the moment and could be having an impact on your emotional wellness.

The NHS, the UK Government and the World Health Organisation (WHO) regularly update their websites with information, help and support regarding the Covid-19 Pandemic. Be sure to regularly check them for any important updates.


If you are feeling anxious or worried, please visit MIND. They offer a range of support including:

  • Plan(s) for staying at home or indoors
  • Taking care of your mental health and wellbeing
  • Checklists: are you ready to stay at home if necessary?
  • Guidance for if you have been asked to stay at home by your employer
  • Guidance for self-isolation


You can also visit the Mental Health Foundation for resources and support  regarding looking after your mental health during the Covid-19 Pandemic.


Remember as well as staying informed, try and keep it in perspective; the constant media coverage and information overload can bring its own challenges, particularly for anyone who already has anxiety. The advice is to minimise watching, reading or listening to news that causes you to feel anxious or distressed; seek information only from the trusted sources above to help you take practical steps to plan and protect yourself and loved ones. You could also try to seek information at specific times during the day, perhaps once or twice, rather than have a constant stream of news reports.


Please Note - We are occasionally starting to offer in-person appointments again. Masks are no longer mandatory, but we do still ask that anyone attending an in-person appointment wears one and takes any reasonable precautions to protect themselves and our staff.

With best wishes from all of us here at Cygnus Support.




Below are some quotes regarding the services we have provided:


Volunteer"Volunteering at Cygnus Support is such a positive experience. I support clients to improve their mental health and wellbeing and also get the chance to continue with my own learning and development"


Client – "Cygnus Support were brilliant, the counselling helped me through a difficult time and I learned strategies for coping in the future"